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Felix Hardy Shipping Policy

All Felix Hardy products are shipped from Germany using a secure, tracked shipping method.

Free Shipping & Return

• Germany , Austria ,  Belgium , Denmark , France , Italy , Netherlands, Poland, Spain

Order Processing & Delivery

• Orders are processed within 1-2 business days.
• Once dispatched, you’ll receive a tracking link via email.

Additional Shipping Information

• We only ship on business days (Monday to Friday, excluding bank holidays).
• Orders placed over the weekend will be processed the next business day.
• Order cancellations or adjustments are not possible after placing an order.
• During promotional periods, processing and shipping times may take longer due to high order volumes.

Damaged Packages

If your package arrives damaged, please contact us at info@felixhardy.com within 5 business days, including photos of the damage, so we can assist you further.