At Felix Hardy, we want you to be completely satisfied with your purchase. If for any reason you wish to return an item, you have 30 days from the delivery date to do so, in accordance with EU regulations.
You’ll find the return label and all necessary return documents included in your delivery package. Simply follow the instructions to initiate your return.
To qualify for a refund, the product must be unused, in its original condition, and include all tags and packaging. Please note that we will inspect all returned items before processing the refund. Unfortunately, we cannot issue refunds for items that show signs of use.
If you have any questions, our customer service team is here to assist you at [email protected].